🔒 Privacy Policy

Effective Date: June 23, 2025

At A Financial Services, we are committed to protecting the privacy and personal information of our users and clients. This Privacy Policy outlines how we collect, use, store, disclose, and protect your information when you interact with our services, website, or contact us for financial assistance.

1. Introduction

We believe in transparency and integrity when handling your data. By accessing or using our website and services, you agree to the practices described in this policy.

2. Information We Collect

We collect both personal and non-personal information, including but not limited to:

🔹 Personal Identification Information

  • Full name

  • Email address

  • Phone number

  • Residential and mailing addresses

  • Date of birth

  • Government-issued IDs (PAN, Aadhaar, Voter ID, etc.)

  • Photograph or scanned ID proof

🔹 Financial Information

  • Income details and employment information

  • Bank account details (for verification purposes)

  • Credit score and loan repayment history

  • Investment preferences and mutual fund data

🔹 Usage & Technical Data

  • IP address and device information

  • Browser type and version

  • Pages visited on our website

  • Session duration and clickstream data

  • Cookies and tracking pixel information

  • Geolocation (if enabled)

3. How We Collect Your Information

We may collect your data through:

  • Online forms (loan, credit card, insurance, or contact forms)

  • Telephonic conversations or WhatsApp communications

  • Email communication and queries

  • Third-party providers such as credit bureaus, banks, and insurance companies

  • Cookies and analytics tools when you browse our site

4. How We Use Your Information

The information we collect is used for the following purposes:

  • To process applications for financial products and services

  • To verify your identity and conduct background checks (as required)

  • To provide personalized financial recommendations

  • To send updates about new services, offers, or promotions

  • To fulfill legal, regulatory, or contractual obligations

  • To improve the performance and usability of our website and services

  • To respond to queries and provide customer support

  • To analyze user behavior and enhance our offerings

5. Legal Basis for Data Processing (As per applicable law)

Depending on your jurisdiction, we may process your data based on:

  • Your consent

  • Performance of a contract

  • Legal obligation

  • Legitimate interest in improving our service delivery

6. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

🔹 Third-Party Partners & Financial Institutions

  • Banks and NBFCs for processing loans and credit card applications

  • Mutual fund AMCs and insurance companies for product onboarding

  • Payment gateway and KYC verification partners

🔹 Legal and Regulatory Bodies

  • Government agencies or courts, when legally obligated

  • Law enforcement if misuse, fraud, or legal violations are suspected

🔹 Service Providers & Contractors

  • IT service providers for website hosting or database management

  • Marketing and analytics service partners (with anonymized data)

7. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your user experience.

Cookies help us:

  • Remember user preferences

  • Track visitor behavior for analytics

  • Customize content and promotions

  • Secure sessions on our platform

You can manage or disable cookies through your browser settings. However, this may affect site functionality.

8. Data Storage and Security

We implement robust security measures to protect your personal information, including:

  • SSL encryption (HTTPS) for all site communication

  • Secure, access-controlled servers

  • Regular security audits and updates

  • Limited access to your data by authorized personnel only

Despite our best efforts, no method of electronic storage or transmission is 100% secure. You acknowledge this risk when using our services.

9. Your Rights and Choices

You have the right to control your data. Subject to applicable law, you may:

  • Access and review your personal data

  • Correct inaccuracies or update your information

  • Request deletion of your data

  • Withdraw consent at any time (may affect service delivery)

  • Opt-out of marketing communications

To exercise any of these rights, email us at [email protected]

10. Third-Party Links

Our website may contain links to third-party sites or platforms (e.g., banks, payment gateways, insurance companies). We are not responsible for the privacy practices or content of these external websites. Please review their policies independently.

11. Children’s Privacy

We do not knowingly collect or process personal data from individuals under the age of 18. If we discover that a minor’s information has been submitted without consent, we will delete it immediately.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Please review this page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or how we manage your data, please contact us:

A Financial Services
📍 C-57, 3rd Floor, Shreenath Plaza, FC Road, Pune – 411005
📞 Phone: 8600998847
📧 Email: [email protected]

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